Crashing while opening a project

Troubleshooting
1

Hello, One of my Tropy projects crashes about 1 second into opening, but other projects open and function fine. I am using Tropy 1.16.2 on Big Sur 11.6.2. I’d appreciate guidance. Thank you.

Here is the log:
{“level”:30,“time”:1711921877700,“type”:“browser”,“name”:“main”,“args”:,“opts”:{“env”:“production”,“autoUpdates”:true,“contextIsolation”:true,“webgl”:false,“verbose”:false,“trace”:false,“data”:“/Users/amanda2/Library/Application Support/Tropy”,“cache”:“/Users/amanda2/Library/Caches/Tropy”,“logs”:“/Users/amanda2/Library/Logs/Tropy”},“version”:“1.16.2”,“msg”:“main.init 1.16.2 Darwin 20.6.0 (arm64)”}
{“level”:30,“time”:1711921877732,“type”:“browser”,“name”:“main”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711921877732,“type”:“browser”,“name”:“main”,“msg”:“app state restored”}
{“level”:30,“time”:1711921877733,“type”:“browser”,“name”:“main”,“file”:“/Users/amanda2/Documents/Seminole archives.tpy”,“msg”:“open new project window”}
{“level”:30,“time”:1711921877802,“type”:“browser”,“name”:“main”,“msg”:“switch to "system" theme”}
{“level”:30,“time”:1711921877802,“type”:“browser”,“name”:“main”,“msg”:“checking for updates…”}
{“level”:30,“time”:1711921877807,“type”:“browser”,“name”:“main”,“status”:{“2d_canvas”:“enabled”,“canvas_oop_rasterization”:“enabled_on”,“direct_rendering_display_compositor”:“disabled_off_ok”,“gpu_compositing”:“enabled”,“multiple_raster_threads”:“enabled_on”,“opengl”:“enabled_on”,“rasterization”:“enabled”,“raw_draw”:“disabled_off_ok”,“skia_graphite”:“disabled_off”,“video_decode”:“enabled”,“video_encode”:“enabled”,“webgl”:“enabled”,“webgl2”:“enabled”,“webgpu”:“enabled”},“msg”:“gpu-info-update”}
{“level”:30,“time”:1711921877887,“type”:“renderer”,“name”:“project”,“dpx”:1.5,“args”:{“frameless”:true,“locale”:“en”,“webgl”:true,“zoom”:0.75},“msg”:“project.init”}
{“level”:30,“time”:1711921877897,“type”:“renderer”,“name”:“project”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711921877897,“type”:“renderer”,“name”:“project”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1711921877905,“type”:“browser”,“name”:“main”,“msg”:“ready after 234.346923828125ms”}
{“level”:30,“time”:1711921878301,“type”:“renderer”,“name”:“project”,“msg”:“restoring projectFiles@tropy”}
{“level”:30,“time”:1711921878303,“type”:“renderer”,“name”:“project”,“msg”:“restoring recent@tropy”}
{“level”:30,“time”:1711921878303,“type”:“renderer”,“name”:“project”,“msg”:“restoring settings@tropy”}
{“level”:30,“time”:1711921878303,“type”:“renderer”,“name”:“project”,“msg”:“restoring ui@tropy”}
{“level”:30,“time”:1711921878304,“type”:“renderer”,“name”:“project”,“mode”:“w+”,“msg”:“open db /Users/amanda2/Library/Application Support/Tropy/ontology.db”}
{“level”:30,“time”:1711921878391,“type”:“renderer”,“name”:“project”,“mode”:“webgl”,“resolution”:1,“msg”:“Esper.instance created with webgl renderer”}
{“level”:30,“time”:1711921878405,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711921878427,“type”:“renderer”,“name”:“project”,“msg”:“project ready 636ms [dom:98ms init:257ms load:158ms]”}
{“level”:30,“time”:1711921878465,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878465,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878466,“type”:“renderer”,“name”:“project”,“msg”:“restoring nav@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878466,“type”:“renderer”,“name”:“project”,“msg”:“restoring notepad@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878466,“type”:“renderer”,“name”:“project”,“msg”:“restoring esper@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878466,“type”:“renderer”,“name”:“project”,“msg”:“restoring imports@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878466,“type”:“renderer”,“name”:“project”,“msg”:“restoring sidebar@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878466,“type”:“renderer”,“name”:“project”,“msg”:“restoring panel@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711921878468,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711921878468,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711921878513,“type”:“browser”,“name”:“main”,“msg”:“no updates available”}
{“level”:40,“time”:1711921879621,“type”:“browser”,“name”:“main”,“details”:{“reason”:“crashed”,“exitCode”:4},“msg”:“project[1] render-process crashed: crashed”}
{“level”:30,“time”:1711921969167,“type”:“renderer”,“name”:“about”,“dpx”:2,“args”:{“frameless”:true,“locale”:“en”,“webgl”:true,“zoom”:0.75},“msg”:“about.init”}
{“level”:30,“time”:1711921969177,“type”:“renderer”,“name”:“about”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711921969177,“type”:“renderer”,“name”:“about”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1711921969229,“type”:“renderer”,“name”:“about”,“msg”:“about ready 226ms [dom:166ms init:8ms load:21ms]”}
{“level”:30,“time”:1711922057511,“type”:“browser”,“name”:“main”,“file”:“/Users/amanda2/Documents/Seminole archives.tpy”,“msg”:“open new project window”}
{“level”:30,“time”:1711922057724,“type”:“renderer”,“name”:“project”,“dpx”:1.5,“args”:{“frameless”:true,“locale”:“en”,“webgl”:true,“zoom”:0.75},“msg”:“project.init”}
{“level”:30,“time”:1711922057740,“type”:“renderer”,“name”:“project”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711922057740,“type”:“renderer”,“name”:“project”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1711922057828,“type”:“renderer”,“name”:“project”,“msg”:“restoring projectFiles@tropy”}
{“level”:30,“time”:1711922057829,“type”:“renderer”,“name”:“project”,“msg”:“restoring recent@tropy”}
{“level”:30,“time”:1711922057829,“type”:“renderer”,“name”:“project”,“msg”:“restoring settings@tropy”}
{“level”:30,“time”:1711922057829,“type”:“renderer”,“name”:“project”,“msg”:“restoring ui@tropy”}
{“level”:30,“time”:1711922057830,“type”:“renderer”,“name”:“project”,“mode”:“w+”,“msg”:“open db /Users/amanda2/Library/Application Support/Tropy/ontology.db”}
{“level”:30,“time”:1711922057899,“type”:“renderer”,“name”:“project”,“mode”:“webgl”,“resolution”:1,“msg”:“Esper.instance created with webgl renderer”}
{“level”:30,“time”:1711922057907,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711922057926,“type”:“renderer”,“name”:“project”,“msg”:“project ready 348ms [dom:149ms init:14ms load:89ms]”}
{“level”:30,“time”:1711922057961,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057962,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057962,“type”:“renderer”,“name”:“project”,“msg”:“restoring nav@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057962,“type”:“renderer”,“name”:“project”,“msg”:“restoring notepad@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057962,“type”:“renderer”,“name”:“project”,“msg”:“restoring esper@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057962,“type”:“renderer”,“name”:“project”,“msg”:“restoring imports@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057962,“type”:“renderer”,“name”:“project”,“msg”:“restoring sidebar@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057962,“type”:“renderer”,“name”:“project”,“msg”:“restoring panel@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922057964,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711922057964,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:40,“time”:1711922059167,“type”:“browser”,“name”:“main”,“details”:{“reason”:“crashed”,“exitCode”:4},“msg”:“project[3] render-process crashed: crashed”}
{“level”:30,“time”:1711922201289,“type”:“browser”,“name”:“main”,“file”:“/Users/amanda2/Documents/Seminole archives.tpy”,“msg”:“focus existing project window”}
{“level”:30,“time”:1711922271441,“type”:“browser”,“name”:“main”,“file”:“/Users/amanda2/Documents/Seminole.tpy”,“msg”:“open new project window”}
{“level”:30,“time”:1711922271621,“type”:“renderer”,“name”:“project”,“dpx”:1.5,“args”:{“frameless”:true,“locale”:“en”,“webgl”:true,“zoom”:0.75},“msg”:“project.init”}
{“level”:30,“time”:1711922271634,“type”:“renderer”,“name”:“project”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711922271634,“type”:“renderer”,“name”:“project”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1711922271736,“type”:“renderer”,“name”:“project”,“msg”:“restoring projectFiles@tropy”}
{“level”:30,“time”:1711922271737,“type”:“renderer”,“name”:“project”,“msg”:“restoring recent@tropy”}
{“level”:30,“time”:1711922271737,“type”:“renderer”,“name”:“project”,“msg”:“restoring settings@tropy”}
{“level”:30,“time”:1711922271737,“type”:“renderer”,“name”:“project”,“msg”:“restoring ui@tropy”}
{“level”:30,“time”:1711922271738,“type”:“renderer”,“name”:“project”,“mode”:“w+”,“msg”:“open db /Users/amanda2/Library/Application Support/Tropy/ontology.db”}
{“level”:30,“time”:1711922271839,“type”:“renderer”,“name”:“project”,“mode”:“webgl”,“resolution”:1,“msg”:“Esper.instance created with webgl renderer”}
{“level”:30,“time”:1711922271850,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole.tpy”}
{“level”:30,“time”:1711922271863,“type”:“renderer”,“name”:“project”,“msg”:“project ready 402ms [dom:162ms init:20ms load:95ms]”}
{“level”:30,“time”:1711922272004,“type”:“renderer”,“name”:“project”,“msg”:“db query took 123ms”,“query”:“VACUUM”,“ms”:123}
{“level”:30,“time”:1711922272038,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272039,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272039,“type”:“renderer”,“name”:“project”,“msg”:“restoring nav@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272039,“type”:“renderer”,“name”:“project”,“msg”:“restoring notepad@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272039,“type”:“renderer”,“name”:“project”,“msg”:“restoring esper@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272040,“type”:“renderer”,“name”:“project”,“msg”:“restoring imports@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272040,“type”:“renderer”,“name”:“project”,“msg”:“restoring sidebar@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272040,“type”:“renderer”,“name”:“project”,“msg”:“restoring panel@b7c870f9-58b5-4e7b-a754-e387820cbbe0”}
{“level”:30,“time”:1711922272044,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole.tpy”}
{“level”:30,“time”:1711922272045,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole.tpy”}
{“level”:30,“time”:1711922434717,“type”:“browser”,“name”:“main”,“file”:“/Users/amanda2/Documents/Seminole archives.tpy”,“msg”:“focus existing project window”}
{“level”:30,“time”:1711922449630,“type”:“browser”,“name”:“main”,“file”:“/Users/amanda2/Documents/Seminole archives.tpy”,“msg”:“open new project window”}
{“level”:30,“time”:1711922449825,“type”:“renderer”,“name”:“project”,“dpx”:1.5,“args”:{“frameless”:true,“locale”:“en”,“webgl”:true,“zoom”:0.75},“msg”:“project.init”}
{“level”:30,“time”:1711922449843,“type”:“renderer”,“name”:“project”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711922449843,“type”:“renderer”,“name”:“project”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1711922449933,“type”:“renderer”,“name”:“project”,“msg”:“restoring projectFiles@tropy”}
{“level”:30,“time”:1711922449934,“type”:“renderer”,“name”:“project”,“msg”:“restoring recent@tropy”}
{“level”:30,“time”:1711922449934,“type”:“renderer”,“name”:“project”,“msg”:“restoring settings@tropy”}
{“level”:30,“time”:1711922449935,“type”:“renderer”,“name”:“project”,“msg”:“restoring ui@tropy”}
{“level”:30,“time”:1711922449936,“type”:“renderer”,“name”:“project”,“mode”:“w+”,“msg”:“open db /Users/amanda2/Library/Application Support/Tropy/ontology.db”}
{“level”:30,“time”:1711922450036,“type”:“renderer”,“name”:“project”,“mode”:“webgl”,“resolution”:1,“msg”:“Esper.instance created with webgl renderer”}
{“level”:30,“time”:1711922450050,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711922450074,“type”:“renderer”,“name”:“project”,“msg”:“project ready 428ms [dom:181ms init:16ms load:92ms]”}
{“level”:30,“time”:1711922450108,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450109,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450109,“type”:“renderer”,“name”:“project”,“msg”:“restoring nav@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450109,“type”:“renderer”,“name”:“project”,“msg”:“restoring notepad@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450109,“type”:“renderer”,“name”:“project”,“msg”:“restoring esper@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450109,“type”:“renderer”,“name”:“project”,“msg”:“restoring imports@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450110,“type”:“renderer”,“name”:“project”,“msg”:“restoring sidebar@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450110,“type”:“renderer”,“name”:“project”,“msg”:“restoring panel@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711922450112,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711922450112,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:40,“time”:1711922451308,“type”:“browser”,“name”:“main”,“details”:{“reason”:“crashed”,“exitCode”:4},“msg”:“project[5] render-process crashed: crashed”}
{“level”:30,“time”:1711922618094,“type”:“renderer”,“name”:“about”,“dpx”:1.5,“args”:{“frameless”:true,“locale”:“en”,“webgl”:true,“zoom”:0.75},“msg”:“about.init”}
{“level”:30,“time”:1711922618105,“type”:“renderer”,“name”:“about”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711922618105,“type”:“renderer”,“name”:“about”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1711922618155,“type”:“renderer”,“name”:“about”,“msg”:“about ready 192ms [dom:133ms init:9ms load:20ms]”}
{“level”:30,“time”:1711923105558,“type”:“browser”,“name”:“main”,“file”:“/Users/amanda2/Documents/Seminole archives.tpy”,“msg”:“open new project window”}
{“level”:30,“time”:1711923105738,“type”:“renderer”,“name”:“project”,“dpx”:1.5,“args”:{“frameless”:true,“locale”:“en”,“webgl”:true,“zoom”:0.75},“msg”:“project.init”}
{“level”:30,“time”:1711923105748,“type”:“renderer”,“name”:“project”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1711923105748,“type”:“renderer”,“name”:“project”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1711923105842,“type”:“renderer”,“name”:“project”,“msg”:“restoring projectFiles@tropy”}
{“level”:30,“time”:1711923105843,“type”:“renderer”,“name”:“project”,“msg”:“restoring recent@tropy”}
{“level”:30,“time”:1711923105843,“type”:“renderer”,“name”:“project”,“msg”:“restoring settings@tropy”}
{“level”:30,“time”:1711923105843,“type”:“renderer”,“name”:“project”,“msg”:“restoring ui@tropy”}
{“level”:30,“time”:1711923105844,“type”:“renderer”,“name”:“project”,“mode”:“w+”,“msg”:“open db /Users/amanda2/Library/Application Support/Tropy/ontology.db”}
{“level”:30,“time”:1711923105943,“type”:“renderer”,“name”:“project”,“mode”:“webgl”,“resolution”:1,“msg”:“Esper.instance created with webgl renderer”}
{“level”:30,“time”:1711923105957,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711923105970,“type”:“renderer”,“name”:“project”,“msg”:“project ready 397ms [dom:168ms init:12ms load:91ms]”}
{“level”:30,“time”:1711923106085,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106086,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106087,“type”:“renderer”,“name”:“project”,“msg”:“restoring nav@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106087,“type”:“renderer”,“name”:“project”,“msg”:“restoring notepad@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106087,“type”:“renderer”,“name”:“project”,“msg”:“restoring esper@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106087,“type”:“renderer”,“name”:“project”,“msg”:“restoring imports@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106087,“type”:“renderer”,“name”:“project”,“msg”:“restoring sidebar@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106087,“type”:“renderer”,“name”:“project”,“msg”:“restoring panel@9efccaef-f28f-421a-b211-bd0fa68b880a”}
{“level”:30,“time”:1711923106091,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:30,“time”:1711923106091,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db /Users/amanda2/Documents/Seminole archives.tpy”}
{“level”:40,“time”:1711923107311,“type”:“browser”,“name”:“main”,“details”:{“reason”:“crashed”,“exitCode”:4},“msg”:“project[7] render-process crashed: crashed”}

2

So opening the Seminole.tpy project works fine, but when you open Seminole archives.tpy is when the window crashes, right?

Could you try these two things: quit Tropy completely and try opening the project again (just skip that if you’ve tried it already). The other thing you can try is to open the user-data folder (you can find it via the Help menu). When you have the folder open in Finder, quit Tropy. Then move or rename the the ‘electron’ folder in the user-data folder. Then restart Tropy and try to open the project again. Does that make a difference? After trying this you can quit Tropy again. There should be a new copy of the ‘electron’ folder in your user-data folder and you could now remove it and restore your original one by moving/renaming it. Among other things, Tropy stores some information about each project in this folder (like which item you had selected, the zoom-level, if you’ve resized any UI-elements and so on). If the project did not crash when you tried to open it without the folder in place, it could point us into the right direction to figuring out what’s going on. If the project still crashes, even if you cleared out this folder, could you share the project with us so we can take a look if there’s anything in the project file that’s causing this?

3

Thank you for the response. Yes, one project opens and functions fine but
the other crashes immediately on opening. I followed this recommendation
and the project still crashed when I tried to open it. How do I share the
project with you?

4

You can send me a link to the .tpy file here as a direct message or upload it if it isn’t too big.