Ok! This is driving me crazy… I need help 
I’m creating a custom metadata template. The order of each label is important for me. Still, I can’t seem to control them. I put them in order exactly the way I want them to appear in the Preference box. Then, when I close the box, the order is completely mixed up. If I try again, it gets even more mixed up. Anyone have had this issue before and know how to fix it?
Thanks!
Hm, I can’t reproduce this: when I change the order of the fields in a custom template, then close the preferences window the fields are still the way I ordered them when I re-open the window the next time.
Having said that, dragging and dropping the fields can be difficult to do especially on some screen resolutions/sizes. If this keeps happening for you, we can work around it by fixing the order in the template file. To do this, please export the template as a .ttp file. The template file is a JSON file and it contains a list of all the fields in their current order. You can re-arrange the list in the file and then import the template again into Tropy. If changing the order in the JSON file sounds too complicated, we can do this for you if you post the template here and tell us the order of the fields you want.