Hi!
I have just taken over 3000 photos of archival documents and am looking forward to getting started with Tropy!
I can’t seem to install it on my computer, however. I have an HP laptop running Windows 11 Education version 23H2. The installation starts and I briefly see a green rectangle with colored bars moving, but then I get a pop-up error message. I have copied the error report below.
Any help would be greatly appreciated!
2021-09-15 09:04:35> Program: Starting Squirrel Updater: --install . --checkInstall --source=PROPLUS --silent --exeName=Teams.exe
2021-09-15 09:04:35> RegistryService: TryGetRegKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\ProductReleaseIds exists. Data - O365ProPlusRetail
2021-09-15 09:04:35> RegistryService: TryGetRegKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\AudienceData exists. Data - Production::CC
2021-09-15 09:04:35> RegistryService: TryGetRegKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\LastScenario exists. Data - UPDATE
2021-09-15 09:04:35> RegistryService: RegKeyExists: HKEY_CURRENT_USER\Software\Policies\Microsoft\Cloud\Office\16.0\Teams does not exist
2021-09-15 09:04:35> Program: Registry value Software\Policies\Microsoft\Cloud\Office\16.0\Teams\PreventFirstLaunchAfterInstall does not exist
2021-09-15 09:04:35> RegistryService: RegKeyExists: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Teams does not exist
2021-09-15 09:04:35> Program: Registry value Software\Policies\Microsoft\Office\16.0\Teams\PreventFirstLaunchAfterInstall does not exist
2021-09-15 09:04:35> RegistryService: RegKeyExists: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Teams does not exist
2021-09-15 09:04:35> Program: Registry value Software\Microsoft\Office\16.0\Teams\PreventFirstLaunchAfterInstall does not exist
2021-09-15 09:04:35> Program: Registry flags are not set: proceed with default value NotConfigured
2021-09-15 09:04:35> RegistryService: RegKeyExists: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams does not exist
2021-09-15 09:04:36> Program: Starting install, writing to C:\Users\jo4727he\AppData\Local\SquirrelTemp
2021-09-15 09:04:36> Program: File does not contain contextual info: Teams.exe
2021-09-15 09:04:36> UpdateManager: using rootAppDirectory: C:\Users\jo4727he\AppData\Local\Microsoft\Teams
2021-09-15 09:04:36> Program: About to install to: C:\Users\jo4727he\AppData\Local\Microsoft\Teams
2021-09-15 09:04:36> Program: Setup.json exist, copying over
2021-09-15 09:04:36> RegistryService: RegKeyExists: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run has TeamsMachineInstaller. Data - C:\Program Files (x86)\Teams Installer\Teams.exe --checkInstall --source=PROPLUS
2021-09-15 09:04:36> RegistryService: TrySetRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\InstallSource created
2021-09-15 09:04:36> RegistryService: TrySetRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\InstallSource set successfully as MSI
2021-09-15 09:04:36> CheckForUpdateImpl: Couldn’t write out staging user ID, this user probably shouldn’t get beta anything: System.IO.DirectoryNotFoundException: Det gick inte att hitta en del av sökvägen C:\Users\jo4727he\AppData\Local\Microsoft\Teams\packages.betaId.
vid System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
vid System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
vid System.IO.FileStream…ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
vid System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
vid System.IO.StreamWriter…ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
vid System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
vid System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
vid Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()
2021-09-15 09:04:36> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Det gick inte att hitta en del av sökvägen C:\Users\jo4727he\AppData\Local\Microsoft\Teams\packages\RELEASES.
vid System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
vid System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
vid System.IO.FileStream…ctor(String path, FileMode mode, FileAccess access, FileShare share)
vid Squirrel.Utility.LoadLocalReleases(String localReleaseFile)
vid Squirrel.UpdateManager.CheckForUpdateImpl.d__3.MoveNext()
2021-09-15 09:04:36> CheckForUpdateImpl: Reading RELEASES file from C:\Users\jo4727he\AppData\Local\SquirrelTemp
2021-09-15 09:04:36> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
2021-09-15 09:04:36> ApplyReleasesImpl: No delta packages found. Applying current release package.
2021-09-15 09:04:36> ApplyReleasesImpl: getting squirrel aware apps failed with exception Det gick inte att hitta en del av sökvägen C:\Users\jo4727he\AppData\Local\Microsoft\Teams\current.
2021-09-15 09:04:36> ApplyReleasesImpl: Writing files to app directory: C:\Users\jo4727he\AppData\Local\Microsoft\Teams\current
2021-09-15 09:04:40> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\jo4727he\AppData\Local\Microsoft\Teams\current\Teams.exe]
2021-09-15 09:04:48> ApplyReleasesImpl: About to RemoveOldShorcuts for Teams.exe, rootAppDir C:\Users\jo4727he\AppData\Local\Microsoft\Teams
2021-09-15 09:04:48> ApplyReleasesImpl: Starting fixPinnedExecutables
2021-09-15 09:04:48> ApplyReleasesImpl: Examining Pin: File Explorer.lnk
2021-09-15 09:04:48> ApplyReleasesImpl: Examining Pin: Microsoft Edge.lnk
2021-09-15 09:04:48> ApplyReleasesImpl: Fixing up tray icons
2021-09-15 09:04:48> ApplyReleasesImpl: Couldn’t rewrite shim RegKey, most likely no apps are shimmed: System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid Squirrel.UpdateManager.ApplyReleasesImpl.b__24_0(RegistryView view)
2021-09-15 09:04:48> ApplyReleasesImpl: Couldn’t rewrite shim RegKey, most likely no apps are shimmed: System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
vid Squirrel.UpdateManager.ApplyReleasesImpl.b__24_0(RegistryView view)
2021-09-15 09:04:48> MeetingAddinInstaller: System.ArgumentException: Det går inte att ta bort ett träd i en undernyckel eftersom undernyckeln inte finns.
vid System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
vid Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey, Boolean throwOnMissingSubKey)
vid Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey)
vid Squirrel.MeetingAddinInstaller.d__15.MoveNext()
2021-09-15 09:04:48> MeetingAddinInstaller: StagedAppDirectory does not exist. Using Current
2021-09-15 09:04:48> MeetingAddinInstaller: There is no version.txt. Falling back to getting version from folder name
2021-09-15 09:04:48> MeetingAddinInstaller: Version: 1.0.20130.1; addinPackageDirectory: 1.0.20130.1
2021-09-15 09:04:48> MeetingAddinInstaller: .dead exists: False
2021-09-15 09:04:48> MeetingAddinInstaller: path to .dead: C:\Users\jo4727he\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20130.1.dead
2021-09-15 09:04:48> MeetingAddinInstaller: before cleanup unused versions
2021-09-15 09:04:48> MeetingAddinInstaller: Addin directory exists. Copy was successful
2021-09-15 09:04:49> MeetingAddinInstaller: Version 1.0.20130.1 of the meeting add-in is now installed
2021-09-15 09:04:49> PresenceAddinInstaller: Installing Teams Presence addin for Outlook…
2021-09-15 09:04:49> PresenceAddinInstaller: Copying C:\Users\jo4727he\AppData\Local\Microsoft\Teams\current\resources\assets\tlb\Uc.tlb to C:\Users\jo4727he\AppData\Local\Microsoft\TeamsPresenceAddin
2021-09-15 09:04:49> PresenceAddinInstaller: Copying C:\Users\jo4727he\AppData\Local\Microsoft\Teams\current\resources\assets\tlb\Uc.win32.tlb to C:\Users\jo4727he\AppData\Local\Microsoft\TeamsPresenceAddin
2021-09-15 09:04:49> PresenceAddinInstaller: check if UC TypeLib points to current\resources\assets\tlb\Uc.tlb
2021-09-15 09:04:49> PresenceAddinInstaller: Registering UC Typelib WIN32 under HKCU…
2021-09-15 09:04:49> PresenceAddinInstaller: UC Typelib WIN32 successfully registered to C:\Users\jo4727he\AppData\Local\Microsoft\TeamsPresenceAddin\Uc.win32.tlb under HKCU!
2021-09-15 09:04:49> PresenceAddinInstaller: UC Typelib WIN64 is registered under HKLM and file exists. Registration not needed!
2021-09-15 09:04:49> ApplyReleasesImpl: cleanDeadVersions: for original version of and current version of 1.3.00.21759
2021-09-15 09:04:49> ApplyReleasesImpl: cleanDeadVersions: exclude current folder stage
2021-09-15 09:04:50> RegistryService: TryDeleteRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi not found