I’m having some issues this evening with my Tropy project. These are somewhat similar to this thread, but there are some key differences: Open a project from the server.
I have my photos stored on a NAS (a Synology 418). For some reason when the NAS servers re-mount I get multiple versions of them in the finder. For example, the server named “photos” will appear twice in the volumes folder in the Finder. Typically, I don’t worry about this because regardless of which one I select I am able to access everything as usual.
Well last night I opened Tropy and got an error about consolidating photos. I was still able to access my notes and metadata so I figured I’d deal with it later. This evening I just went to open my project just as I had done many times before but this time I received a photo consolidation error and a “unhandled error”. This time I was unable to access anything in my Tropy project. I attempted to consolidate photos during start up but that didn’t seem to work.
I glanced at the logs kicked out by the error message and noticed the volume in many items was listed as “photos-1” rather than “photos”. I recently restarted my computer for the first time in quite a while so any of those duplicate server listings got cleared. I fear this has done something to my Tropy project and I don’t seem to be able to do a manual consolidation to rectify the issue.
Any help is greatly appreciated.