Failed to import item - Invalid SOS parameters

Troubleshooting
1

I have been trying to import some photos I took and I keep getting the same message

{“msg”:“Failed to import item.”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“system”:“Windows_NT 10.0.22621 (x64)”,“time”:1688295491476,“version”:“1.14.0”}

The log:

{“level”:30,“time”:1688294292581,“type”:“browser”,“name”:“main”,“args”:[],“opts”:{“env”:“production”,“autoUpdates”:true,“contextIsolation”:true,“webgl”:false,“debug”:false,“trace”:false,“data”:“C:\Users\aguir\AppData\Roaming\Tropy”,“cache”:“C:\Users\aguir\AppData\Roaming\Tropy\cache”,“logs”:“C:\Users\aguir\AppData\Roaming\Tropy\log”},“version”:“1.14.0”,“msg”:“main.init 1.14.0 Windows_NT 10.0.22621 (x64)”}
{“level”:30,“time”:1688294292599,“type”:“browser”,“name”:“main”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1688294292600,“type”:“browser”,“name”:“main”,“msg”:“app state restored”}
{“level”:30,“time”:1688294292601,“type”:“browser”,“name”:“main”,“file”:“D:\Thesis\Thesis.tpy”,“msg”:“open new project window”}
{“level”:30,“time”:1688294292635,“type”:“browser”,“name”:“main”,“msg”:“switch to "light" theme”}
{“level”:30,“time”:1688294292652,“type”:“browser”,“name”:“main”,“status”:{“2d_canvas”:“enabled”,“canvas_oop_rasterization”:“disabled_off”,“direct_rendering_display_compositor”:“disabled_off_ok”,“gpu_compositing”:“enabled”,“multiple_raster_threads”:“enabled_on”,“opengl”:“enabled_on”,“rasterization”:“enabled”,“raw_draw”:“disabled_off_ok”,“video_decode”:“enabled”,“video_encode”:“enabled”,“vulkan”:“disabled_off”,“webgl”:“enabled”,“webgl2”:“enabled”,“webgpu”:“enabled”},“msg”:“gpu-info-update”}
{“level”:30,“time”:1688294292848,“type”:“renderer”,“name”:“project”,“dpx”:1.25,“opts”:{“app”:“C:\Users\aguir\AppData\Local\tropy\app-1.14.0\resources\app.asar”,“env”:“production”,“theme”:“light”,“aqua”:false,“contrast”:false,“dark”:false,“scrollbars”:true,“vibrancy”:false,“motion”:true,“file”:“D:\Thesis\Thesis.tpy”,“data”:“C:\Users\aguir\AppData\Roaming\Tropy”,“debug”:false,“dev”:false,“cache”:“C:\Users\aguir\AppData\Roaming\Tropy\cache”,“plugins”:“C:\Users\aguir\AppData\Roaming\Tropy\plugins”,“fontSize”:“13px”,“frameless”:false,“level”:“info”,“locale”:“en”,“log”:“C:\Users\aguir\AppData\Roaming\Tropy\log\tropy.log”,“uuid”:“2ab1e2a0-4f12-11ed-b6f0-b178b5777d59”,“update”:{},“version”:“1.14.0”,“webgl”:true,“zoom”:1,“maximizable”:true,“minimizable”:true},“msg”:“project.init”}
{“level”:30,“time”:1688294292863,“type”:“renderer”,“name”:“project”,“msg”:“plugins scanned: 0”}
{“level”:30,“time”:1688294292863,“type”:“renderer”,“name”:“project”,“msg”:“plugins loaded: 0”}
{“level”:30,“time”:1688294292872,“type”:“browser”,“name”:“main”,“msg”:“ready after 327.205078125ms”}
{“level”:30,“time”:1688294293334,“type”:“renderer”,“name”:“project”,“msg”:“restoring projectFiles@tropy”}
{“level”:30,“time”:1688294293335,“type”:“renderer”,“name”:“project”,“msg”:“restoring recent@tropy”}
{“level”:30,“time”:1688294293335,“type”:“renderer”,“name”:“project”,“msg”:“restoring settings@tropy”}
{“level”:30,“time”:1688294293335,“type”:“renderer”,“name”:“project”,“msg”:“restoring ui@tropy”}
{“level”:30,“time”:1688294293337,“type”:“renderer”,“name”:“project”,“mode”:“w+”,“msg”:“open db C:\Users\aguir\AppData\Roaming\Tropy\ontology.db”}
{“level”:30,“time”:1688294293352,“type”:“renderer”,“name”:“project”,“msg”:“project ready 720ms [dom:223ms win:264ms req:213ms]”}
{“level”:30,“time”:1688294293448,“type”:“renderer”,“name”:“project”,“mode”:“webgl”,“resolution”:1,“msg”:“Esper.instance created with webgl renderer”}
{“level”:30,“time”:1688294293461,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db D:\Thesis\Thesis.tpy”}
{“level”:30,“time”:1688294293476,“type”:“renderer”,“name”:“project”,“msg”:“db query took 109ms”,“query”:“\n SELECT count(*) AS count FROM sqlite_schema”,“ms”:109}
{“level”:30,“time”:1688294293594,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293596,“type”:“renderer”,“name”:“project”,“msg”:“restoring project.watch@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293596,“type”:“renderer”,“name”:“project”,“msg”:“restoring nav@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293596,“type”:“renderer”,“name”:“project”,“msg”:“restoring notepad@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293596,“type”:“renderer”,“name”:“project”,“msg”:“restoring esper@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293597,“type”:“renderer”,“name”:“project”,“msg”:“restoring imports@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293597,“type”:“renderer”,“name”:“project”,“msg”:“restoring sidebar@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293597,“type”:“renderer”,“name”:“project”,“msg”:“restoring panel@b6c3afb8-d1e3-4c41-9a63-e46376122d86”}
{“level”:30,“time”:1688294293603,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db D:\Thesis\Thesis.tpy”}
{“level”:30,“time”:1688294293604,“type”:“renderer”,“name”:“project”,“mode”:“w”,“msg”:“open db D:\Thesis\Thesis.tpy”}
{“level”:40,“time”:1688294293918,“type”:“renderer”,“name”:“project”,“ms”:312,“list”:true,“query”:“”,“tags”:false,“trash”:null,“msg”:“SLOW: *search query "" took 312ms”}
{“level”:40,“time”:1688294299025,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}
{“level”:30,“time”:1688294352620,“type”:“browser”,“name”:“main”,“msg”:“checking for updates…”}
{“level”:30,“time”:1688294353254,“type”:“browser”,“name”:“main”,“msg”:“no updates available”}
{“level”:40,“time”:1688294386371,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\North Korea in 1967\20220616_142740.jpg"”}
{“level”:30,“time”:1688294414082,“type”:“browser”,“name”:“main”,“status”:{“2d_canvas”:“enabled”,“canvas_oop_rasterization”:“disabled_off”,“direct_rendering_display_compositor”:“disabled_off_ok”,“gpu_compositing”:“enabled”,“multiple_raster_threads”:“enabled_on”,“opengl”:“enabled_on”,“rasterization”:“enabled”,“raw_draw”:“disabled_off_ok”,“video_decode”:“enabled”,“video_encode”:“enabled”,“vulkan”:“disabled_off”,“webgl”:“enabled”,“webgl2”:“enabled”,“webgpu”:“enabled”},“msg”:“gpu-info-update”}
{“level”:40,“time”:1688294420105,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}
{“level”:40,“time”:1688294420105,“type”:“renderer”,“name”:“project”,“msg”:“SLOW: item.import#50”}
{“level”:40,“time”:1688294449917,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}
{“level”:40,“time”:1688294576949,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea Journalists\20220616_141317.jpg"”}
{“level”:40,“time”:1688294584339,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}
{“level”:40,“time”:1688294799620,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}
{“level”:40,“time”:1688294827351,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}
{“level”:30,“time”:1688295010558,“type”:“browser”,“name”:“main”,“msg”:“checking for updates…”}
{“level”:30,“time”:1688295011210,“type”:“browser”,“name”:“main”,“msg”:“no updates available”}
{“level”:40,“time”:1688295463876,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}
{“level”:40,“time”:1688295531215,“type”:“renderer”,“name”:“project”,“stack”:“Error: VipsJpeg: Invalid SOS parameters for sequential JPEG”,“msg”:“failed to import "D:\Thesis\UK Archives\North Korea in 1966, 1967\20220616_142703.jpg"”}

Thanks in advance for your help

2

Did you take this photos with a Samsung phone? It looks like the images contain invalid JPEG data which was frequently reported in connection with a firmware by Samsung. It looks like we should be able to just ignore this error, though we have to investigate whether or not that’s safe to do (otherwise we might have to add an option to ignore errors). In any case, we’ll have to address this in the upcoming release; in the mean time you can only try to convert your images either to another format or to valid JPEG.

3

I have used a Samsung tablet. I assume that for the purposes of this error it is the same.
Thanks for the quick response.