I am having troubling importing .heic photos to Tropy (1.9) on a Windows machine but works well on a Mac. Does this feature support only Mac?
Attached here is a screenshot of the error.
Thanks for reporting. Could you share one of the photos with us for testing?
I just realized I can’t attach a .heic photo here but I have picked a random online photo that I tried to import and it didn’t work too.
Here is the link
Thanks! I can reproduce the issue; there seems to be an issue with decoding the image on Windows. We’ll try to address this for the 1.11 release (the 1.10 which will be released shortly will not be in time for this).
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