Issue with consolidate photos

Hello everyone,

When I open my Tropy database, a large number of the photos are marked as ‘to be grouped’…

When I try to do this, an error message appears (see screenshot).

What should I do?

Thanks in advance!

Can you share the full log file after this happens?

It looks like a Windows Virus Scanner or similar tool has blocked loading the native image library. If you share the full log we may be able to say more about it.