Lost Tropy window after disconnecting external monitor

Troubleshooting
1

I use a laptop (Windows 10) and occasionally use a second external monitor to extend my screen. You can replicate the problem I found with the following steps.

  1. Put Tropy window full screen in the external monitor.
  2. Quit Tropy.
  3. Disconnect external monitor.
  4. Restart Tropy.

At this point, Tropy will be running (and will show up in the taskbar), but it will not be visible because it still thinks it is located in the now-non-existent extended monitor screen space.

My extended monitor is placed to the right of my primary screen. So if I press [Windows Key] + [Left Arrow Key] (the keyboard shortcut for moving windows from one screen to the other) I can make it appear once again in on my main laptop screen (if your external monitor was to the left of your primary screen you would use the Right Arrow Key).

2

Good point. Tropy remembers the most recent screen position, but we should add some kind of sanity check to make sure the current monitor setup / resolution covers that position.

We’ll track this issue on GitHub.

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3

This is still happening.
My Tropy project was originally opened on an external monitor connected to my laptop. Now whenever I open that project, if the external monitor isn’t connected, I cannot view it. It “opens” but opens, as far as I can tell, on an unviewable part of the screen. Dragging the project to the main monitor and then closing doesn’t seem to help.

4

We added a command to move the window to the center of your screen. After you start Tropy and it is active but offscreen try to center it using Alt+Shift+= on your keyboard.

If this does not work, there’s also a way how to do this in Windows in general. With Tropy active (click on it in the taskbar if not sure) Press Alt+Space on the keyboard and then M. After this hold the Windows key and use the arrow keys to move the window across screens.

If this does not work either, you can try instead to move the screen, as above by pressing Alt+Space then M then any of the arrow keys – this starts moving the window, which you can’t see, but once you’ve pressed one of the arrow keys and the window is in move-mode it will also follow the mouse, so if you now move your mouse on the screen the window should snap to it.

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5

Thanks - the recentering didn’t work but moving the screen did (on Windows 11)