Seeing only a ghost of my project

Troubleshooting
1

Hi, I’m new to Tropy and accidentally moved the whole Tropy file, and now when I try to open my project I see what looks like a ghost…very pale image of my documents. How do I reclaim my project? Thanks for any help.

2

Hi, you can just double click on the Tropy file that you accidentally moved or pick it in Tropy with the help of the File > Open dialog in the app menu.

In case you also moved your photos to a new location you might need to consolidate your photos once you have opened the project: Moving photos - Documentation.

3

Thanks. But when I double clicked on the file I got this error message; any thoughts?

{“msg”:“unhandled error: protocol not supported: c:\Users\seidmanr\OneDrive - Smithsonian Institution\WEJ Research for Exhibit\WEJ Exhibit.tpy”,“stack”:“Error: protocol not supported: c:\Users\seidmanr\OneDrive - Smithsonian Institution\WEJ Research for Exhibit\WEJ Exhibit.tpy\n at Tropy.open (C:\Users\seidmanr\AppData\Local\tropy\app-1.10.0\resources\app.asar\lib\browser\main-df9d6def.js:15457:17)\n at App. (C:\Users\seidmanr\AppData\Local\tropy\app-1.10.0\resources\app.asar\lib\browser\main-df9d6def.js:17101:17)”,“system”:“Windows_NT 10.0.19042 (x64)”,“time”:1634824468155,“version”:“1.10.0”}

4

This is a bug in version 1.10 on Windows. It will be fixed with the next update. Meanwhile, you can still open the file via the File -> Open dialog or by dragging and dropping the file into the project window.

5

OK thanks you very much!