forums.tropy.org

Cannot launch Tropy

I am unable to launch Tropy on my Surface Pro. (I had no trouble installing and using it on my larger Dell laptop.) The program seems to have installed properly, but when I try to launch it, the Tropy icon appears on the taskbar for a short time and then simply disappears.

Can anyone help?

Is this an ARM64-based Surface Pro? In this case the problem is likely that something fails when running Tropy in emulation. On regular Surface Pros it should run fine given that a Surface tablet is actually our main development device for Windows.

Either way, the log file may be helpful. You should be able to find it in ~/AppData/Roaming/Tropy/logs/tropy.log – could you post that file here?