Tropy crashed, imported photos disappeared


#1

Tropy crashed while I was toggling between Project View and Item View. (Was I was trying to fix my problem with Item View not working (here).

When I restarted, around 100 photos that I had just added and tagged were now missing. Only the last 15 or so were still in the project.

Is there any way to retrieve the lost images?

Thanks!


#2

I just discovered what happened to my missing photos: they were all merged for some reason when Tropy crashed. Very strange.


#3

The only thing I can think of is that we have you might have hit the shortcut Cmd/Ctrl - Shift - M to merge all selected items?

The other question is why the crash happened in the first place. You can open the log folder via Help -> Show log folder – should Tropy crash again, the project.log in that folder might help us figure out the cause.


#4

Thank you, I’ll keep that in mind.

I should say, I am overall very impressed with Tropy. It is filling a huge gap in my research workflow, so thank you all for developing and maintaining it!